SignalFx US0 incident

Small Percentage of Datapoints Being Dropped in US0

Resolved after 2 hours 5 minutes, affecting Datapoint Ingest, on July 8, 2026.

monitoring Jul 08, 2026, 11:33 PM UTC

We have observed improvement in datapoint ingest in US0, and the rate of dropped datapoints has returned to expected levels. We are continuing to monitor the service closely to ensure stability. We will provide another update once monitoring is complete or if any additional issues are observed.

Started
Jul 08, 2026, 09:47 PM UTC
Resolved
Jul 08, 2026, 11:52 PM UTC
Duration
2h 5m
Detected by Pingoru
Jul 08, 2026, 09:47 PM UTC

Affected components

Datapoint Ingest

Update timeline

  1. investigating Jul 08, 2026, 09:47 PM UTC

    Starting at 11:30a PDT, datapoint ingest is affected and we are dropping a small percentage of datapoints. We are investigating and will provide an update as progress is made.

  2. investigating Jul 08, 2026, 10:35 PM UTC

    We continue to investigate the issue affecting a small percentage of datapoint ingest in US0. Our engineering teams are actively working on the issue and evaluating potential mitigations. We will provide another update as more information becomes available.

  3. investigating Jul 08, 2026, 11:29 PM UTC

    We continue to investigate the issue affecting a small percentage of datapoint ingest in US0. Our engineering teams are actively working on the issue. We will provide another update as more information becomes available.

  4. monitoring Jul 08, 2026, 11:33 PM UTC

    We have observed improvement in datapoint ingest in US0, and the rate of dropped datapoints has returned to expected levels. We are continuing to monitor the service closely to ensure stability. We will provide another update once monitoring is complete or if any additional issues are observed.

  5. resolved Jul 08, 2026, 11:52 PM UTC

    This incident has been resolved.

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