SignalFx US0 incident

Charts Loading Slowly

Resolved after 2 hours 6 minutes, affecting Splunk Observability Cloud Web Interface, on June 8, 2026.

monitoring Jun 09, 2026, 12:13 AM UTC

Customer impact is no longer observed for the issue causing charts to load slowly. Our teams have implemented mitigation steps and continue to monitor the environment closely. We will provide another update if there are any changes.

Started
Jun 08, 2026, 10:44 PM UTC
Resolved
Jun 09, 2026, 12:50 AM UTC
Duration
2h 6m
Detected by Pingoru
Jun 08, 2026, 10:44 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Jun 08, 2026, 10:44 PM UTC

    Charts and dashboards for a subset of customers may be intermittently failing or loading slowly. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Jun 08, 2026, 10:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 08, 2026, 11:23 PM UTC

    Our teams have identified the cause of the issue and are actively working to resolve the impact. We are currently experiencing high latency in alert notifications, which may delay the delivery of alerts. We appreciate your patience as we work to restore normal service as quickly as possible.

  4. identified Jun 08, 2026, 11:54 PM UTC

    There is no change in the current status. Our teams continue to monitor the situation closely and are actively working to resolve the issue. We appreciate your continued patience and will provide further updates as soon as there are any changes.

  5. monitoring Jun 09, 2026, 12:13 AM UTC

    Customer impact is no longer observed for the issue causing charts to load slowly. Our teams have implemented mitigation steps and continue to monitor the environment closely. We will provide another update if there are any changes.

  6. resolved Jun 09, 2026, 12:50 AM UTC

    Charts are now loading as expected, and customer impact is no longer observed.

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