SignalFx US0 experienced a minor incident on July 20, 2025 affecting Splunk Observability Cloud Web Interface and Alerting, lasting 17h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2025, 04:13 PM UTC
Customers may be experiencing delays in some charts and detectors. Datapoint ingest is not affected. We are investigating and will provide an update shortly.
- identified Jul 20, 2025, 04:44 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 20, 2025, 07:45 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 20, 2025, 10:45 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 21, 2025, 01:46 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 21, 2025, 04:45 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 21, 2025, 07:45 AM UTC
We are continuing to work on a fix for this issue. Delays are being diminished.
- monitoring Jul 21, 2025, 08:34 AM UTC
All services are working as intended and delays are cleared. Splunk teams will be monitoring performance.
- resolved Jul 21, 2025, 09:30 AM UTC
All services are working as intended and delays are cleared. The incident is now Resolved.