SignalFx US0 Outage History

SignalFx US0 is up right now

SignalFx US0 had 48 outages in the last 2 years totaling 305h 42m of downtime — averaging 2 incidents per month.

There were 48 SignalFx US0 outages since June 18, 2025 totaling 305h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.us0.signalfx.com

Minor January 16, 2026

Monitoring Metric Sets and Org Metrics Ingestion is Delayed

Detected by Pingoru
Jan 16, 2026, 12:26 AM UTC
Resolved
Jan 16, 2026, 12:26 AM UTC
Duration
—
Timeline · 1 update
  1. monitoring Jan 16, 2026, 12:26 AM UTC

    Jan 15, 16:26 PST Resolved - This incident has been resolved. Jan 15, 16:03 PST Monitoring - A fix has been implemented and deployed. Data ingest is currently processing the Monitoring Metric Sets and Org Metrics backlog. We are monitoring the backlog recovery. Jan 15, 15:01 PST Update - We are continuing to work on a fix for this issue. Jan 15, 12:30 PST Identified - The issue started from 12:30 PM PST on January 15, 2026. The root cause is identified and a fix is in development. Only monitoring metric sets and org metrics data ingestion is delayed, there is no data being dropped.

Read the full incident report →

Minor January 14, 2026

Users may have issues with login into Splunk Observability and Log Observer Connect using Splunk Unified Identity

Detected by Pingoru
Jan 14, 2026, 06:13 PM UTC
Resolved
Jan 14, 2026, 06:13 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Jan 14, 2026, 06:13 PM UTC

    Jan 14, 10:13 PST Resolved - The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in. Jan 14, 09:48 PST Monitoring - A fix has been implemented and we are monitoring the results. Jan 14, 09:25 PST Update - Teams are continuing to work diligently, and progress is being made in applying the fix. Jan 14, 08:44 PST Identified - Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress Jan 14, 08:02 PST Update - We are continuing to investigate this issue. Jan 14, 07:21 PST Update - We are continuing to investigate this issue. Jan 14, 07:12 PST Investigating - Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.

Read the full incident report →

Minor December 13, 2025

Slowness in loading the charts data.

Detected by Pingoru
Dec 13, 2025, 02:47 PM UTC
Resolved
Dec 13, 2025, 02:47 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Dec 13, 2025, 02:47 PM UTC

    Dec 13, 06:47 PST Resolved - This incident has been resolved. Dec 13, 06:04 PST Monitoring - A fix has been implemented and we are monitoring the results. Dec 13, 05:32 PST Identified - The issue is identified and we are seeing improvements in the chart loading. Dec 13, 05:07 PST Update - We are continuing to investigate this issue. Dec 13, 04:40 PST Investigating - We are currently investigating this issue.

Read the full incident report →

Minor November 19, 2025

Customer MTS data is delayed in creation.

Detected by Pingoru
Nov 19, 2025, 11:21 PM UTC
Resolved
Nov 19, 2025, 11:21 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Nov 19, 2025, 11:21 PM UTC

    Nov 19, 15:21 PST Resolved - This incident has been resolved. Nov 19, 15:18 PST Monitoring - We have experienced an issue where MTS data creation is experiencing latency. We have identified the issue and are monitoring the service.

Read the full incident report →

Minor November 18, 2025

Degradation of Splunk Observability Cloud logins using Splunk Cloud Unified Identity

Detected by Pingoru
Nov 18, 2025, 06:04 PM UTC
Resolved
Nov 18, 2025, 06:04 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Nov 18, 2025, 06:04 PM UTC

    Nov 18, 10:04 PST Resolved - This incident has been resolved. Nov 18, 09:21 PST Monitoring - Service is recovering, and our Splunk teams will continue to monitor the results. Nov 18, 08:49 PST Update - We are continuing to work on a fix for this issue. Nov 18, 07:50 PST Update - The issue has been identified and a fix is being tested and implemented. Nov 18, 06:51 PST Identified - The issue has been identified and a fix is being tested and implemented. Nov 18, 05:52 PST Update - The Splunk teams assembled are still investigating this incident. Nov 18, 04:52 PST Investigating - Customers are unable to use Splunk Cloud Unified Identity to login into Splunk Observability Cloud. Log data ingest is not impacted at this time. We will provide an update as soon as possible.

Read the full incident report →

Minor November 6, 2025

CINC-63212

Detected by Pingoru
Nov 06, 2025, 07:02 PM UTC
Resolved
Nov 06, 2025, 07:02 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Nov 06, 2025, 07:02 PM UTC

    Nov 6, 11:02 PST Resolved - The slowness and degraded performance within US0 region has been resolved. All services are now operating normally, and performance has returned to expected levels. Nov 6, 10:05 PST Identified - We have identified the cause of the UI slowness impacting customers in the US0 region. Our teams are actively working to mitigate the issue and restore normal service performance. While data ingest remains unaffected, recently received data may experience delays in appearing in the UI due to the slowness. This may also temporarily affect alerting behavior. Nov 6, 09:36 PST Investigating - We are investigating a reported issue indicating slowness and degraded performance within US0 region. As a result, some customers may experience degraded UI performance in this region.

Read the full incident report →

Notice October 31, 2025

MetricTimeSeries Creation Delayed

Detected by Pingoru
Oct 31, 2025, 04:40 PM UTC
Resolved
Oct 31, 2025, 05:41 PM UTC
Duration
1h 1m
Timeline · 4 updates
  1. investigating Oct 31, 2025, 04:40 PM UTC

    Customers may experience delays in seeing newly created and updated MetricTimeSeries. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. identified Oct 31, 2025, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 31, 2025, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 31, 2025, 05:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 22, 2025

SignalFx Application Intermittent Connection Issues

Detected by Pingoru
Oct 22, 2025, 03:50 PM UTC
Resolved
Oct 22, 2025, 05:30 PM UTC
Duration
1h 39m
Affected: Splunk Observability Cloud Web Interface
Timeline · 5 updates
  1. investigating Oct 22, 2025, 03:57 PM UTC

    Customers may experience intermittent timeout issues logging into app.signalfx.com. Datapoint Ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Oct 22, 2025, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 22, 2025, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 22, 2025, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 22, 2025, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Degraded performance - Multiple services impacted due to cloud provider outage in the region

Detected by Pingoru
Oct 20, 2025, 08:21 AM UTC
Resolved
Oct 20, 2025, 11:47 PM UTC
Duration
15h 26m
Affected: Splunk APM IngestSplunk RUM APICloud IntegrationsSplunk Synthetics Monitoring RunnersDatapoint IngestSplunk APM InterfaceSplunk CloudWatch Metric StreamsSplunk Synthetics Monitoring APISplunk Observability Cloud Web InterfaceSplunk APM Monitoring MetricSetsSplunk Synthetics Monitoring InterfaceSplunk Observability Cloud APISplunk APM Troubleshooting MetricSetsSplunk Synthetics Monitoring Test schedulerAlertingSplunk APM Trace DataSplunk Synthetics Monitoring Results processingSplunk APM Tag SpotlightSplunk APM Business WorkflowsSplunk APM APIExtended trace retentionSplunk AlwaysOn Profiling IngestSplunk AlwaysOn Profiling InterfaceSplunk AlwaysOn Profiling APISplunk AlwaysOn Profiling Data
Timeline · 8 updates
  1. investigating Oct 20, 2025, 08:21 AM UTC

    Multiple Splunk Observability cloud services are impacted due to an ongoing AWS outage in the region. https://health.aws.amazon.com/health/status?path=open-issues

  2. investigating Oct 20, 2025, 03:43 PM UTC

    We are continuing to see degraded performance across all services due to ongoing AWS outage. We are not receiving Datapoints from us-east-1 AWS intermittently due the same ongoing AWS outage.

  3. investigating Oct 20, 2025, 04:16 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 20, 2025, 06:13 PM UTC

    We are continuing to see degraded performance across all services due to ongoing AWS outage. https://health.aws.amazon.com/health/status?path=open-issues

  5. identified Oct 20, 2025, 07:29 PM UTC

    We are continuing to see degraded performance across all services due to ongoing AWS outage.

  6. identified Oct 20, 2025, 08:34 PM UTC

    As AWS continues its recovery efforts in the US-EAST-1 region, users in this region may still experience intermittent issues. We are closely monitoring AWS updates and will provide additional status information as it becomes available.

  7. monitoring Oct 20, 2025, 10:13 PM UTC

    As AWS continues its recovery efforts in the US-EAST-1 region, users in this region may still experience intermittent issues. We are closely monitoring AWS updates and will provide additional status information as it becomes available.

  8. resolved Oct 20, 2025, 11:47 PM UTC

    AWS has reported that the earlier issues impacting services in the US-EAST-1 (N. Virginia) region have been fully resolved as of 3:01 PM PDT. All impacted services have returned to normal operations. Users may continue to observe minor latency or delays as AWS and dependent services complete backlog processing and return to standard performance levels. We understand the criticality of your services and appreciate your patience.

Read the full incident report →

Minor October 17, 2025

Intermittent errors while saving Charts and Dashboard on UI

Detected by Pingoru
Oct 17, 2025, 06:29 PM UTC
Resolved
Oct 18, 2025, 05:13 AM UTC
Duration
10h 43m
Affected: Splunk Observability Cloud Web Interface
Timeline · 5 updates
  1. investigating Oct 17, 2025, 06:29 PM UTC

    Chart and Dashboard Save operations are running into intermittent errors on UI.

  2. investigating Oct 17, 2025, 06:29 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 17, 2025, 10:07 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 18, 2025, 03:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 18, 2025, 05:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025

Splunk Obervability APM metrics are being dropped

Detected by Pingoru
Oct 01, 2025, 08:30 PM UTC
Resolved
Oct 02, 2025, 03:34 AM UTC
Duration
7h 3m
Timeline · 6 updates
  1. investigating Oct 02, 2025, 12:53 AM UTC

    Splunk Observability Cloud APM metrics are being dropped or having a lag for several customers. We are actively investigating this issue

  2. investigating Oct 02, 2025, 01:41 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 02, 2025, 02:01 AM UTC

    We are continuing to investigate this issue.

  4. identified Oct 02, 2025, 02:29 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Oct 02, 2025, 02:33 AM UTC

    The lag and data drop has reduced significantly and we are catching up. We are continuing to monitor

  6. resolved Oct 02, 2025, 03:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025

Splunk Obervability APM histogram metrics are being dropped

Detected by Pingoru
Oct 01, 2025, 08:30 PM UTC
Resolved
Oct 01, 2025, 11:59 PM UTC
Duration
3h 28m
Timeline · 2 updates
  1. investigating Oct 01, 2025, 11:34 PM UTC

    Splunk observability APM histogram metrics are being dropped or in some cases we are seeing a lag. We are actively investigating this.

  2. resolved Oct 01, 2025, 11:59 PM UTC

    For now, we are not seeing any issues in us0. We are reaching out to the reporting customer to investigate further

Read the full incident report →

Major September 29, 2025

Splunk customers using Splunk Unified Identity on v9.3.2411.117 might face issues logging into Splunk Observability Cloud

Detected by Pingoru
Sep 29, 2025, 07:00 PM UTC
Resolved
Oct 09, 2025, 04:25 PM UTC
Duration
9d 21h
Affected: SSO OIDC Endpoint
Timeline · 5 updates
  1. investigating Oct 01, 2025, 05:03 PM UTC

    Splunk has identified a bug affecting all Unified Identity customers using Splunk Cloud version 9.3.2411.117 as their identity provider. Customers might be experiencing an inability to log in to Observability Cloud using the "Sign in via Splunk Cloud" workflow. The Splunk Cloud team is actively working on a solution, and the issue will be fully resolved once a patched version is released. The following workaround can be used by Customers using Unified Identity (without Centralized RBAC) until a patched version is released by the Splunk team 1. Customers using Unified Identity (without Centralized RBAC) can create a support case to have a set of users allow-listed for local login. 2. Once the users are allow-listed, the users will be able to login 3. After the patched version is released, the allowlist will be cleaned up There is no workaround for customers using Unified Identity (with Centralized RBAC) yet.

  2. monitoring Oct 01, 2025, 10:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Oct 01, 2025, 10:54 PM UTC

    We are currently investigating this issue.

  4. identified Oct 02, 2025, 06:28 PM UTC

    The issue has been identified and a fix is being implemented. The expected ETA is Oct 3 (Friday) by 5 PM Pacific

  5. resolved Oct 09, 2025, 08:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025

APM tag spotlight and other service-centric views unavailable for some customers

Detected by Pingoru
Sep 26, 2025, 06:07 AM UTC
Resolved
Sep 25, 2025, 08:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 26, 2025, 06:07 AM UTC

    APM Tag spotlight and other APM service-centric views within the UI were unavailable between approximately 1pm PDT and 11 pm PDT for customers without Profiling entitlements due to a system error. Data ingest was not impacted. The issue has been resolved.

Read the full incident report →

Notice August 20, 2025

Elevated Error Rate from the Splunk APM API

Detected by Pingoru
Aug 20, 2025, 08:15 AM UTC
Resolved
Aug 21, 2025, 01:45 AM UTC
Duration
17h 29m
Affected: Splunk APM API
Timeline · 5 updates
  1. investigating Aug 21, 2025, 01:20 AM UTC

    We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.

  2. investigating Aug 21, 2025, 01:23 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 21, 2025, 04:58 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 21, 2025, 04:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 21, 2025, 05:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 11, 2025

Corrupted Session Replay data

Detected by Pingoru
Jul 11, 2025, 07:15 PM UTC
Resolved
Jul 11, 2025, 08:50 PM UTC
Duration
1h 34m
Affected: Session Replay APISession Replay Processor
Timeline · 3 updates
  1. identified Jul 11, 2025, 07:15 PM UTC

    An issue in the session replay processing pipeline is causing session replay data to be corrupted. Session replay data ingest is not impacted. We have identified the issue and are working on fixing it.

  2. monitoring Jul 11, 2025, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 11, 2025, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 26, 2025

Splunk AlwaysOn Profiling Data Dropped and Delayed

Detected by Pingoru
Jun 26, 2025, 07:09 PM UTC
Resolved
Jun 26, 2025, 10:34 PM UTC
Duration
3h 25m
Affected: Splunk AlwaysOn Profiling Data
Timeline · 6 updates
  1. identified Jun 26, 2025, 07:09 PM UTC

    A degradation in the performance of a backend component of Splunk APM is causing some of Splunk AlwaysOn Profiling data to be dropped and lost as well as delayed by more than five minutes.

  2. identified Jun 26, 2025, 08:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 26, 2025, 08:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 26, 2025, 08:49 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jun 26, 2025, 09:35 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 26, 2025, 10:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2025

Splunk APM Monitoring MetricSets delayed

Detected by Pingoru
Jun 18, 2025, 06:35 PM UTC
Resolved
Jun 18, 2025, 07:21 PM UTC
Duration
46m
Affected: Splunk APM InterfaceSplunk APM Monitoring MetricSets
Timeline · 2 updates
  1. investigating Jun 18, 2025, 07:15 PM UTC

    A degradation in the performance of the Splunk APM metrics processing pipeline is causing Monitoring MetricSets to be delayed by more than five minutes. Trace data ingest is not impacted, but service, endpoint and workflow dashboards, and other charts and detectors built from Monitoring MetricSets are impacted.

  2. resolved Jun 18, 2025, 07:21 PM UTC

    This incident has been resolved.

Read the full incident report →