SignalFx US0 incident

Splunk Obervability APM metrics are being dropped

Major Resolved View vendor source →

SignalFx US0 experienced a major incident on October 1, 2025, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 08:30 PM UTC
Resolved
Oct 02, 2025, 03:34 AM UTC
Duration
7h 3m
Detected by Pingoru
Oct 01, 2025, 08:30 PM UTC

Update timeline

  1. investigating Oct 02, 2025, 12:53 AM UTC

    Splunk Observability Cloud APM metrics are being dropped or having a lag for several customers. We are actively investigating this issue

  2. investigating Oct 02, 2025, 01:41 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 02, 2025, 02:01 AM UTC

    We are continuing to investigate this issue.

  4. identified Oct 02, 2025, 02:29 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Oct 02, 2025, 02:33 AM UTC

    The lag and data drop has reduced significantly and we are catching up. We are continuing to monitor

  6. resolved Oct 02, 2025, 03:34 AM UTC

    This incident has been resolved.