SignalFx US0 incident

Detectors Delayed

Resolved after 5 hours 20 minutes, affecting Splunk Observability Cloud Web Interface and Alerting, on November 8, 2025.

resolved Nov 08, 2025, 08:52 PM UTC

System functionality has been fully restored, and detector firing and dimension searchability are now operating normally. Datapoint ingest was unaffected throughout.

Started
Nov 08, 2025, 03:31 PM UTC
Resolved
Nov 08, 2025, 08:52 PM UTC
Duration
5h 20m
Detected by Pingoru
Nov 08, 2025, 03:31 PM UTC

Affected components

Splunk Observability Cloud Web InterfaceAlerting

Update timeline

  1. investigating Nov 08, 2025, 03:31 PM UTC

    Customers may be experiencing delays in some detectors getting fired. Some dimensions may not be searchable right now. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  2. investigating Nov 08, 2025, 04:10 PM UTC

    Customers might continue experiencing delays in some detectors getting fired, causing some searchability issues in dimensions. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

  3. identified Nov 08, 2025, 05:16 PM UTC

    Customers may continue experiencing delays in some detectors firing, which can also affect dimension searchability. Datapoint ingest remains unaffected. Our team is actively working on restoring normal functionality and will provide an update shortly.

  4. identified Nov 08, 2025, 06:03 PM UTC

    Our team remains actively engaged in resolving the issue and is working with service experts to restore normal performance. We will share another update as soon as more information is available.

  5. monitoring Nov 08, 2025, 06:30 PM UTC

    We have identified the issue causing delays in some detectors firing and are rolling out a fix. Systems are actively recovering, and datapoint ingest remains unaffected. We will continue to monitor progress and provide further update shortly.

  6. monitoring Nov 08, 2025, 07:35 PM UTC

    Systems are still recovering following the fix rollout. We actively monitoring progress and will provide an update as recovery continues.

  7. resolved Nov 08, 2025, 08:52 PM UTC

    System functionality has been fully restored, and detector firing and dimension searchability are now operating normally. Datapoint ingest was unaffected throughout.

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