SignalFx US0 experienced a minor incident on November 8, 2025 affecting Splunk Observability Cloud Web Interface and Alerting, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 08, 2025, 03:31 PM UTC
Customers may be experiencing delays in some detectors getting fired. Some dimensions may not be searchable right now. Datapoint ingest is not affected. We are investigating and will provide an update shortly.
- investigating Nov 08, 2025, 04:10 PM UTC
Customers might continue experiencing delays in some detectors getting fired, causing some searchability issues in dimensions. Datapoint ingest is not affected. We are investigating and will provide an update shortly.
- identified Nov 08, 2025, 05:16 PM UTC
Customers may continue experiencing delays in some detectors firing, which can also affect dimension searchability. Datapoint ingest remains unaffected. Our team is actively working on restoring normal functionality and will provide an update shortly.
- identified Nov 08, 2025, 06:03 PM UTC
Our team remains actively engaged in resolving the issue and is working with service experts to restore normal performance. We will share another update as soon as more information is available.
- monitoring Nov 08, 2025, 06:30 PM UTC
We have identified the issue causing delays in some detectors firing and are rolling out a fix. Systems are actively recovering, and datapoint ingest remains unaffected. We will continue to monitor progress and provide further update shortly.
- monitoring Nov 08, 2025, 07:35 PM UTC
Systems are still recovering following the fix rollout. We actively monitoring progress and will provide an update as recovery continues.
- resolved Nov 08, 2025, 08:52 PM UTC
System functionality has been fully restored, and detector firing and dimension searchability are now operating normally. Datapoint ingest was unaffected throughout.