SignalFx US1 incident

Splunk APM Troubleshooting MetricSets Delayed

Resolved after 2 hours 22 minutes, affecting Splunk APM Troubleshooting MetricSets and Splunk APM Tag Spotlight and 1 more, on August 25, 2026.

monitoring Aug 25, 2026, 08:25 PM UTC

Our teams continue monitoring the situation to ensure full remediation.

Started
Aug 25, 2026, 06:44 PM UTC
Resolved
Aug 25, 2026, 09:07 PM UTC
Duration
2h 22m
Detected by Pingoru
Aug 25, 2026, 06:44 PM UTC

Affected components

Splunk APM Troubleshooting MetricSetsSplunk APM Tag SpotlightSplunk APM Business Workflows

Update timeline

  1. investigating Aug 25, 2026, 06:44 PM UTC

    From 08/25/2026, 11:38AM PDT, a degradation in the performance of the Splunk APM trace processing pipeline is causing Troubleshooting MetricSets to be delayed by more than five minutes. As a result, the APM Troubleshooting experience, service maps and Tag Spotlight do not have access to the most recent data. The processing of metrics for Business Workflows, which also depends on this pipeline, are equally delayed. Trace data ingest is not impacted at this time; service-level and endpoint-level Monitoring MetricSets and the detectors built from them are also not impacted.

  2. investigating Aug 25, 2026, 07:05 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 25, 2026, 07:21 PM UTC

    We are continuing to investigate this issue.

  4. identified Aug 25, 2026, 07:44 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Aug 25, 2026, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Aug 25, 2026, 08:25 PM UTC

    Our teams continue monitoring the situation to ensure full remediation.

  7. resolved Aug 25, 2026, 09:07 PM UTC

    This incident has been resolved.

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