SignalFx US1 Outage History

The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.

We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.

We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.

We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are moving the updates to an "Identified" status as we continue to address persistent performance issues affecting charts, dashboards, and detectors. While we are actively monitoring the environment and have implemented mitigation measures, some customers may still experience slow load times or intermittent failures. We are actively working to stabilize the environment and we will continue to provide updates as we make progress toward a full resolution.

We are actively working to mitigate the performance degradation impacting the Splunk APM data ingestion pipeline. Efforts are underway to stabilize the environment and reduce delays in processing raw trace data. Customers may continue to experience delays in trace data availability, while MetricSets remain unaffected. We will provide further updates as mitigation progresses and system performance improves.

We are continuing to work on mitigating the issue and stabilizing the environment. Customers may still experience delays of more than 15 minutes in trace data availability. In addition, Troubleshooting MetricSets (TMS) and Monitoring MetricSets (MMS) are also experiencing similar delays. We will provide further updates as progress continues.

After applying some mitigations, they have not yielded the intended results. We continue to work on mitigating the issue and stabilizing the environment. Customers may still experience delays of more than 15 minutes in trace data availability. In addition, Troubleshooting MetricSets (TMS) and Monitoring MetricSets (MMS) are also experiencing similar delays. We will provide further updates as progress continues.

We are actively mitigating the issue and monitoring as delays improve. Customers may still experience delays of over 15 minutes in trace data, as well as in Troubleshooting and Monitoring MetricSets. We will share further updates as progress is made.

We are continuing to mitigate the issue and are seeing gradual improvement; customers may still experience delays of over 15 minutes in data processing and availability, and we will provide further updates as recovery progresses

We are seeing gradual recovery as mitigation efforts take effect; customers may continue to experience delays in data processing and availability, though performance is steadily improving

The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.

The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.

The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.

We have identified the cause of the issue impacting analytics job processing and UI functionality. Issue was triggered following a ZooKeeper master node restart during scheduled maintenance, which led to service instability and job failures. Recovery actions are in progress, including restarting affected services and stabilizing the environment. Customers may continue to experience degraded performance or data loading issues while mitigation steps are being completed. We will provide further updates as restoration progresses.

We are continuing to make progress restoring analytics job processing and UI functionality. Affected services have been restarted. While recovery is progressing, customers may still experience data delays due to backlog processing. Team is actively working on expediting recovery progress.

We are continuing restoring analytics job processing and overall UI functionality. The majority of affected services have been successfully restarted, and rolling restarts for remaining components are currently underway. Customers may continue to experience data delays as analytics and detector services process backlogs. We will provide additional updates as stability and performance are fully restored.

The issue has been identified and a fix is being implemented.

Our teams are actively working to restore services. Some customers may be seeing improvement at this time. We are committed to resolving the issue as quickly as possible and will provide updates as progress is made.

Restoration is still in progress. Retrying to load the Data Management Page should yield positive results for some customers. Our teams continue to work diligently to resolve the issue and will provide further updates as progress is made.

Restoration is mostly complete. Most customer attempts to load the Data Management Page should be successful. Our teams continue to monitor the situation and appreciate your patience as we finalize the resolution. Further updates will be provided if necessary.