Resolved after 6 hours 24 minutes, affecting Splunk Observability Cloud Web Interface, on May 6, 2026.
We are continuing to monitor the environment to ensure full remediation.
Affected components
Update timeline
- investigating May 06, 2026, 02:44 PM UTC
Charts for all customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.
- investigating May 06, 2026, 03:07 PM UTC
Our teams are continue working to identify the cause and implement a fix.
- investigating May 06, 2026, 03:36 PM UTC
Our investigation remains ongoing, and there is no change in status at this time. We are continuing to prioritize this issue and will provide the next update in thirty minutes.
- investigating May 06, 2026, 04:14 PM UTC
Our teams are continuing their efforts to identify the root cause of this issue. There is no change in status to report at this time, but we are dedicating all necessary resources to reach a resolution. We will provide another update shortly.
- investigating May 06, 2026, 04:31 PM UTC
Update (8:50 AM PST): We have observed that charts are now loading successfully. While service is recovering, our teams remain on-site to investigate the root cause and ensure full system stability. We will continue to monitor performance closely.
- investigating May 06, 2026, 05:02 PM UTC
We are continuing to monitor the environment. There is no change in status at this time; our teams remain focused on resolving the remaining isolated issues.
- investigating May 06, 2026, 05:31 PM UTC
Our teams are continuing to monitor the environment and are actively working to fully resolve the issue.
- investigating May 06, 2026, 05:44 PM UTC
Update 10:30 PST: We are also investigating reports of login issues. Users may experience difficulty authenticating or accessing their accounts at this time.
- identified May 06, 2026, 05:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2026, 06:13 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 06, 2026, 07:08 PM UTC
We are continuing to monitor the environment to ensure full remediation.
- resolved May 06, 2026, 07:25 PM UTC
This incident has been resolved.
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