Datapoints Being Dropped in Archival tier

Update timeline

1. identified Sep 15, 2026, 02:41 PM UTC

   Beginning at 5:50 AM PDT, datapoint ingestion for the archival tier was impacted, resulting in a small number of datapoints not being accepted. The impact was limited to the archival tier. Detectors and charts were not affected. We have implemented remediation and are actively monitoring the system to ensure continued stability. We will provide updates every 15 minutes.

2. identified Sep 15, 2026, 02:52 PM UTC

   As of 7:48 AM PDT, we are no longer observing any data being dropped. The system is continuing to recover, and we are actively monitoring it to ensure continued stability.

3. monitoring Sep 15, 2026, 02:54 PM UTC

   The system is continuing to recover, and we are actively monitoring it to ensure continued stability.

4. monitoring Sep 15, 2026, 03:33 PM UTC

   The system is showing steady progress in its recovery. Our teams remain actively engaged, closely observing system metrics to ensure continued stability

5. monitoring Sep 15, 2026, 04:50 PM UTC

   We have successfully restored datapoint ingestion and are seeing steady progress as the data backlog is processed. We are actively monitoring this process to ensure full service functionality returns as quickly as possible.

6. monitoring Sep 15, 2026, 05:59 PM UTC

   We continue monitoring to ensure full service functionality.

7. monitoring Sep 15, 2026, 06:58 PM UTC

   We are continuing to monitor the system to ensure ongoing stability. Our teams remain actively engaged in observing performance metrics to confirm that all operations are functioning as expected.

8. monitoring Sep 15, 2026, 08:17 PM UTC

   To accelerate the recovery process, we are currently adding additional capacity to our clusters. Our teams remain actively engaged and are continuing to monitor system performance as it stabilizes.

9. resolved Sep 15, 2026, 09:28 PM UTC

   The system has recovered and we ingesting archived data with no delay.