SignalFx US1 incident

Datapoints Being Dropped

Resolved after 1 hour 5 minutes, affecting Datapoint Ingest, on September 12, 2026.

resolved Sep 12, 2026, 05:37 PM UTC

The issue has been resolved, and datapoint ingestion is operating normally. We have confirmed that the system remains stable following remediation. This incident is now resolved.

Started
Sep 12, 2026, 04:32 PM UTC
Resolved
Sep 12, 2026, 05:37 PM UTC
Duration
1h 5m
Detected by Pingoru
Sep 12, 2026, 04:32 PM UTC

Affected components

Datapoint Ingest

Update timeline

  1. investigating Sep 12, 2026, 04:32 PM UTC

    Datapoint ingest is affected and we are dropping datapoints some datapoints from 8:52 PDT. We are investigating and will provide an update every 15 mins.

  2. monitoring Sep 12, 2026, 04:55 PM UTC

    Between 8:52 PDT and 9:47 PDT, a small number of data points for new time series were not accepted. As a result, new time series may have experienced a delay before becoming available in charting and detectors. Remediation is in place, and we are continuing to monitor the system to ensure stability.

  3. resolved Sep 12, 2026, 05:37 PM UTC

    The issue has been resolved, and datapoint ingestion is operating normally. We have confirmed that the system remains stable following remediation. This incident is now resolved.

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