SignalFx US1 incident

Intermittent errors while saving Charts and Dashboard on UI

Major Resolved View vendor source →

SignalFx US1 experienced a major incident on October 17, 2025 affecting Splunk Observability Cloud Web Interface, lasting 10h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 06:28 PM UTC
Resolved
Oct 18, 2025, 05:14 AM UTC
Duration
10h 45m
Detected by Pingoru
Oct 17, 2025, 06:28 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Oct 17, 2025, 06:28 PM UTC

    Chart and Dashboard Save operations are running into intermittent errors on UI.

  2. identified Oct 17, 2025, 10:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 18, 2025, 03:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 18, 2025, 05:14 AM UTC

    This incident has been resolved.