SignalFx US1 incident

US1 Realm unable to load dashboards and metrics

Critical Resolved View vendor source →

SignalFx US1 experienced a critical incident on November 19, 2025 affecting Splunk Observability Cloud Web Interface, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 09:12 PM UTC
Resolved
Nov 19, 2025, 09:35 PM UTC
Duration
23m
Detected by Pingoru
Nov 19, 2025, 09:12 PM UTC

Affected components

Splunk Observability Cloud Web Interface

Update timeline

  1. investigating Nov 19, 2025, 09:12 PM UTC

    We are currently investigating the issue.

  2. investigating Nov 19, 2025, 09:14 PM UTC

    Metrics are now loading intermittently. We are working to resolve the issue.

  3. monitoring Nov 19, 2025, 09:25 PM UTC

    We have identified the cause and fixed it. We are now closely monitoring the issue and ensuring there was no impact to ingestion.

  4. resolved Nov 19, 2025, 09:35 PM UTC

    This incident has been resolved.