SignalFx US1 experienced a critical incident on January 21, 2026 affecting Splunk Observability Cloud Web Interface, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Splunk Observability Cloud Web Interface
Update timeline
- investigating Jan 21, 2026, 12:48 PM UTC
Starting at 3:57 AM Pacific Time, charts may not be loading for all customers. New dimension updates may be delayed. We are investigating and will provide an update shortly.
- identified Jan 21, 2026, 01:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 21, 2026, 01:05 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 21, 2026, 01:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 21, 2026, 01:33 PM UTC
This incident has been resolved.