Resolved after 6 hours 46 minutes, affecting Splunk APM Interface, on January 28, 2026.
We have completed the rollback of the recent change affecting Splunk APM metrics and dashboards successfully. After closely monitoring the environment to verify a full recovery, our teams have confirmed that all services are functioning as expected. This incident has been Resolved.
Affected components
Update timeline
- investigating Jan 28, 2026, 09:32 PM UTC
We are investigating a major outage of the Splunk APM web application, detected starting at 12:40pm PT. We will provide an update as soon as possible.
- investigating Jan 28, 2026, 09:33 PM UTC
We are continuing to investigate this issue.
- investigating Jan 28, 2026, 10:05 PM UTC
We are investigating an issue affecting the Splunk APM interface, first detected at approximately 12:40 PM PT. Users may see APM dashboards and service views not loading. Our teams are actively working to resolve the issue. We will share updates as more information becomes available.
- investigating Jan 28, 2026, 10:41 PM UTC
We are continuing to investigate an ongoing issue impacting Splunk APM metrics visibility, where customers may experience missing or incomplete APM data, including Overview dashboards, service-level metrics, Success Rate and Success Rate SLI graphs, and custom dashboards showing no data.
- identified Jan 28, 2026, 11:05 PM UTC
We have identified an issue impacting Splunk APM metrics visibility, where customers may experience missing or incomplete APM data, including Overview dashboards, service-level metrics, Success Rate and Success Rate SLI graphs, and custom dashboards showing no data. Our engineering teams are actively implementing the fix.
- identified Jan 28, 2026, 11:41 PM UTC
We are actively implementing a fix to restore Splunk APM metrics by rolling back recent changes in a controlled manner. The rollback is being closely monitored to ensure stability as each component is completed. We will provide the next update once the rollback is complete.
- identified Jan 29, 2026, 12:18 AM UTC
We are actively implementing a fix to restore Splunk APM metrics and dashboards by rolling back recent changes in a controlled manner. The rollback is being closely monitored to ensure stability as each component is completed. We will provide the next update once the rollback is complete.
- identified Jan 29, 2026, 01:32 AM UTC
We are actively implementing a fix to restore Splunk APM metrics and dashboards by rolling back recent changes in a controlled manner. The rollback is being closely monitored to ensure stability as each component is completed. We will provide the next update once the rollback is complete.
- identified Jan 29, 2026, 02:45 AM UTC
We are continuing to work on implementing a fix to restore Splunk APM metrics and dashboards up to date. The rollback is being closely monitored. We will provide the next update once the rollback is completed.
- resolved Jan 29, 2026, 04:18 AM UTC
We have completed the rollback of the recent change affecting Splunk APM metrics and dashboards successfully. After closely monitoring the environment to verify a full recovery, our teams have confirmed that all services are functioning as expected. This incident has been Resolved.
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