Showpad Outage History

Showpad is up right now

There were 5 Showpad outages since February 10, 2026 totaling 22h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.showpad.com

Critical April 16, 2026

System error on Coach courses and paths

Detected by Pingoru
Apr 16, 2026, 05:01 AM UTC
Resolved
Apr 16, 2026, 01:51 PM UTC
Duration
8h 50m
Affected: Showpad CoachShowpad ContentShowpad PlatformAPI & Integrations
Timeline · 4 updates
  1. investigating Apr 16, 2026, 05:01 AM UTC

    Users accessing My Assignments may encounter an error page. We are currently investigating this issue and will provide regular updates on our progress

  2. investigating Apr 16, 2026, 06:26 AM UTC

    We are continuing to investigate this issue internally and with our AWS partners

  3. investigating Apr 16, 2026, 06:46 AM UTC

    This issue also impacts some non-Coach functions, such as Page editing. We are continuing to investigate.

  4. resolved Apr 16, 2026, 01:51 PM UTC

    The issue impacting Coach courses and paths, and some non-Coach functions, is now resolved. We apologize for the trouble and thank you for your patience.

Read the full incident report →

Minor April 2, 2026

Share content not loading

Detected by Pingoru
Apr 02, 2026, 11:40 AM UTC
Resolved
Apr 02, 2026, 12:02 PM UTC
Duration
22m
Affected: Showpad Content
Timeline · 2 updates
  1. investigating Apr 02, 2026, 11:40 AM UTC

    Content in Shares is currently no loading and returns the 'Service unavailable' message. This only affects content in Shares. Shared Spaces remain unaffected. The issue is being investigated internally and will be resolved as soon as possible.

  2. resolved Apr 02, 2026, 12:02 PM UTC

    The issue with content not loading in Shares is now resolved. We apologize for the trouble and thank you for your patience.

Read the full incident report →

Minor March 13, 2026

Experience builder - limited functionality

Detected by Pingoru
Mar 13, 2026, 08:51 AM UTC
Resolved
Mar 13, 2026, 10:32 AM UTC
Duration
1h 41m
Affected: Showpad Content
Timeline · 3 updates
  1. identified Mar 13, 2026, 08:51 AM UTC

    We have identified an issue that impacts adding assets to an experience and are working to resolve this.

  2. monitoring Mar 13, 2026, 09:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2026, 10:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2026

File processing - degraded performance

Detected by Pingoru
Mar 12, 2026, 01:00 PM UTC
Resolved
Mar 12, 2026, 10:47 PM UTC
Duration
9h 47m
Affected: Showpad Content
Timeline · 5 updates
  1. identified Mar 12, 2026, 01:08 PM UTC

    We have identified an issue that is impacting the availability of files in the Library after uploading new files.

  2. identified Mar 12, 2026, 01:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 12, 2026, 01:30 PM UTC

    A temporary fix has been implemented. Newly uploaded files will be available in the Library once they are processed.

  4. monitoring Mar 12, 2026, 08:49 PM UTC

    Root issue has been resolved. We are monitoring the re-indexing of newly uploaded files, but should see these become available while working through indexing the backlog.

  5. resolved Mar 12, 2026, 10:47 PM UTC

    All files have been re-indexed.

Read the full incident report →

Major February 10, 2026

"This site can't be reached" error on Showpad

Detected by Pingoru
Feb 10, 2026, 09:05 PM UTC
Resolved
Feb 10, 2026, 10:39 PM UTC
Duration
1h 34m
Affected: Showpad Platform
Timeline · 5 updates
  1. investigating Feb 10, 2026, 09:05 PM UTC

    This error appears to be intermittent. We are currently working with our AWS partners to investigate this issue.

  2. investigating Feb 10, 2026, 09:06 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 10, 2026, 09:51 PM UTC

    AWS has verified that their initial effort on a portion of their affected subsystem was successful. They are actively working toward performing that mitigation across the system.

  4. monitoring Feb 10, 2026, 10:06 PM UTC

    We can confirm significant recovery for users affected by the "This site can't be reached" error. Please try refreshing the page and/or logging in again to access Showpad. Because of the time that it takes to propagate the fix, some users may still see the error. We are continuing to monitor the situation for more updates.

  5. resolved Feb 10, 2026, 10:39 PM UTC

    This incident has been resolved. Please refreshing the page and/or logging in again to access Showpad.

Read the full incident report →

Looking to track Showpad downtime and outages?

Pingoru polls Showpad's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Showpad reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Showpad alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Showpad for free

5 free monitors · No credit card required