Showpad experienced a critical incident on January 20, 2026 affecting Showpad Platform, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Showpad Platform
Update timeline
- investigating Jan 20, 2026, 03:52 PM UTC
Our engineering team is investigating an issue impacting the Showpad platform, both for users (the Web App) and administrators (the Admin App).
- investigating Jan 20, 2026, 04:44 PM UTC
Our engineering team is still investigating the issue.
- resolved Jan 20, 2026, 05:16 PM UTC
The issue has been resolved and the Showpad platform is back to normal. Reloading the page may be needed if the page contents do not load right away.