Showpad incident

Slow and failing requests

Major Resolved View vendor source →

Showpad experienced a major incident on September 9, 2025 affecting Showpad Coach and Showpad Content and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 07:13 AM UTC
Resolved
Sep 09, 2025, 08:29 AM UTC
Duration
1h 16m
Detected by Pingoru
Sep 09, 2025, 07:13 AM UTC

Affected components

Showpad CoachShowpad ContentShowpad PlatformAPI & Integrations

Update timeline

  1. investigating Sep 09, 2025, 07:13 AM UTC

    The Showpad Platform is experiencing slowness and failing request. The platform is slow for Admins and users. The issue is being investigated internally and will be resolved as soon as possible.

  2. resolved Sep 09, 2025, 08:29 AM UTC

    The issue has been resolved, and the service is working normally again. We apologize for the trouble and thank you for your patience.