Showpad incident

Error encountered when saving Mapper, Atom and Selector Experiences.

Minor Resolved View vendor source →

Showpad experienced a minor incident on September 17, 2025 affecting Showpad Content, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 07:25 PM UTC
Resolved
Sep 17, 2025, 07:54 PM UTC
Duration
28m
Detected by Pingoru
Sep 17, 2025, 07:25 PM UTC

Affected components

Showpad Content

Update timeline

  1. investigating Sep 17, 2025, 07:25 PM UTC

    We are currently investigating an issue specific to saving advanced experiences (mapper, atom, selector) in Showpad, where an error can prevent the experience from processing. This does not impact standard experiences in Showpad. We will post back with updates as they are made available.

  2. identified Sep 17, 2025, 07:43 PM UTC

    An issue has been identified and our engineering team is working to test and release a fix for the behavior.

  3. resolved Sep 17, 2025, 07:54 PM UTC

    A fix has been released allowing Mapper, Atom and Selector Experiences to save as expected. We apologize for any interruptions this might have caused to your workflow and thank you for your patience as we resolved the issue.