Shotstack incident

Range parameters in render payloads causing failures

Resolved on July 21, 2026, affecting Edit API [Production].

monitoring Jul 21, 2026, 11:50 PM UTC

Affected: Edit API [v1] This incident has been resolved.

Started
Jul 21, 2026, 11:50 PM UTC
Resolved
Jul 21, 2026, 11:50 PM UTC
Duration
–
Detected by Pingoru
Jul 21, 2026, 11:50 PM UTC

Affected components

Edit API [Production]

Update timeline

  1. monitoring Jul 21, 2026, 11:50 PM UTC

    Affected: Edit API [v1] This incident has been resolved.

  2. resolved Jul 21, 2026, 11:50 PM UTC

    This incident has been resolved.

Your product runs on more than Shotstack

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →