Shotstack incident

[Incident] Some renders delayed or stuck in the rendering state

Minor Resolved View vendor source →

Shotstack experienced a minor incident on August 10, 2026, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 11:00 PM UTC
Resolved
Aug 11, 2026, 02:58 AM UTC
Duration
3h 58m
Detected by Pingoru
Aug 10, 2026, 11:00 PM UTC

Update timeline

  1. monitoring Aug 10, 2026, 11:00 PM UTC

    Status: RESOLVED A fix has been deployed. Renders are completing normally and queue times have returned to expected levels. Any render that previously stalled can be resubmitted. Thank you for your patience.