SHOPLINE incident

[All Region][Third-party Integration] Facebook 無法串接粉絲專頁

Minor Resolved View vendor source →

SHOPLINE experienced a minor incident on July 1, 2026 affecting Facebook, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:41 AM UTC
Resolved
Jul 03, 2026, 03:03 AM UTC
Duration
1d 20h
Detected by Pingoru
Jul 01, 2026, 06:41 AM UTC

Affected components

Facebook

Update timeline

  1. identified Jul 01, 2026, 06:41 AM UTC

    時間：2026/07/01 中午起 受影響條件：店家串接「第三方服務 > Facebook > 社群銷售 > Facebook 粉絲專頁」時失敗 造成影響：無法完成 Facebook 粉絲專頁串接，畫面顯示「發生錯誤，請再試一次」/ “something went wrong, please try again.” 目前判斷主因為 Meta 接口不穩，影響商店後台串接 Facebook 粉絲專頁，我們將持續與 Meta 跟進問題原因。

  2. resolved Jul 03, 2026, 03:03 AM UTC

    問題已修復，不預期再有任何店家因為這個 root cause 無法串接新的 FB 粉絲頁，接下來會繼續與 Meta 釐清為何 Meta 底層邏輯改動