SHOPLINE incident

[All Region][Third-party Integration] Facebook 無法串接粉絲專頁

Resolved after 1 day 20 hours, affecting Facebook, on July 1, 2026.

identified Jul 01, 2026, 06:41 AM UTC

時間:2026/07/01 中午起 受影響條件:店家串接「第三方服務 > Facebook > 社群銷售 > Facebook 粉絲專頁」時失敗 造成影響:無法完成 Facebook 粉絲專頁串接,畫面顯示「發生錯誤,請再試一次」/ “something went wrong, please try again.” 目前判斷主因為 Meta 接口不穩,影響商店後台串接 Facebook 粉絲專頁,我們將持續與 Meta 跟進問題原因。

Started
Jul 01, 2026, 06:41 AM UTC
Resolved
Jul 03, 2026, 03:03 AM UTC
Duration
1d 20h
Detected by Pingoru
Jul 01, 2026, 06:41 AM UTC

Affected components

Facebook

Update timeline

  1. identified Jul 01, 2026, 06:41 AM UTC

    時間:2026/07/01 中午起 受影響條件:店家串接「第三方服務 > Facebook > 社群銷售 > Facebook 粉絲專頁」時失敗 造成影響:無法完成 Facebook 粉絲專頁串接,畫面顯示「發生錯誤,請再試一次」/ “something went wrong, please try again.” 目前判斷主因為 Meta 接口不穩,影響商店後台串接 Facebook 粉絲專頁,我們將持續與 Meta 跟進問題原因。

  2. resolved Jul 03, 2026, 03:03 AM UTC

    問題已修復,不預期再有任何店家因為這個 root cause 無法串接新的 FB 粉絲頁,接下來會繼續與 Meta 釐清為何 Meta 底層邏輯改動

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