SHOPLINE incident

Performance Degradation

Resolved after 24 minutes, affecting SHOPLINE EC Storefront and SHOPLINE Admin Panel and 1 more, on June 7, 2023.

identified Jun 07, 2023, 04:00 AM UTC

We are continuing to work on a fix for this issue.

Started
Jun 07, 2023, 03:44 AM UTC
Resolved
Jun 07, 2023, 04:09 AM UTC
Duration
24m
Detected by Pingoru
Jun 07, 2023, 03:44 AM UTC

Affected components

SHOPLINE EC StorefrontSHOPLINE Admin PanelSHOPLINE POS

Update timeline

  1. identified Jun 07, 2023, 03:44 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 07, 2023, 03:44 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 07, 2023, 04:00 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 07, 2023, 04:09 AM UTC

    This incident has been resolved.

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