ShopBase Outage History

ShopBase is up right now

Pingoru has recorded 43 incidents for ShopBase: 10 in the last 12 months and 0 in the last 90 days.

Source: shopbasestatus.com

43incidents recorded
10last 12 months
0last 90 days
62 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking ShopBase in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202622 of 720 (0%)
May 202610 of 744 (0%)
June 202621 of 720 (0%)
July 202623 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 218 (0%)

Incidents, newest first

Minor December 25, 2024 Investigating an issue with Admin Dashboard 13m Admin Dashboard, Dashboard Analytics, Product - Collection - Campaign, PrintHub and 2 more

Started Dec 25, 2024, 11:10 AM UTC· resolved Dec 25, 2024, 11:24 AM UTC

  1. investigating Dec 25, 2024, 11:10 AM UTC

    We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. investigating Dec 25, 2024, 11:15 AM UTC

    A fix has been implemented, and we are monitoring the results. During this period, Store Admin may not be accessible. We will provide an update when the incident is resolved.

  3. resolved Dec 25, 2024, 11:24 AM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Major December 6, 2024 Storefront Plusbase is not access 5d 6h Storefront, Storefront Catalog API, Checkout, Storefront Checkout Page

Started Dec 06, 2024, 01:00 PM UTC· resolved Dec 11, 2024, 07:20 PM UTC

  1. investigating Dec 11, 2024, 07:05 PM UTC

    During Storefront Plusbase failure, all Plusbase Stores cannot access the catalog page and checkout.

  2. monitoring Dec 11, 2024, 07:18 PM UTC

    A fix has been implemented and we are monitoring the result. In this period, all Plusbase Stores cannot access the catalog page and checkout. We will provide an update when the incident is resolved.

  3. investigating Dec 11, 2024, 07:20 PM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Major November 21, 2024 Investigating an issue with checkout. Checkout with Paypal maybe affected 1h 9m Checkout, Payment Provider

Started Nov 21, 2024, 12:20 PM UTC· resolved Nov 21, 2024, 01:29 PM UTC

  1. investigating Nov 21, 2024, 01:20 PM UTC

    We are investigating checkout with paypal issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. resolved Nov 21, 2024, 01:29 PM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →