ShipWorks incident

ShipWorks Incident: USPS SCAN Form Login Error

Minor Resolved View vendor source →

ShipWorks experienced a minor incident on July 7, 2025 affecting Stamps.com, lasting 4h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 02:14 PM UTC
Resolved
Jul 07, 2025, 06:51 PM UTC
Duration
4h 36m
Detected by Pingoru
Jul 07, 2025, 02:14 PM UTC

Affected components

Stamps.com

Update timeline

  1. investigating Jul 07, 2025, 02:14 PM UTC

    ShipWorks Engineers are aware of the technical issues impacting some customers' ability to create SCAN Forms for USPS shipments. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!

  2. identified Jul 07, 2025, 04:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 07, 2025, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2025, 06:51 PM UTC

    This incident has been resolved.