ShipWorks experienced a minor incident on November 7, 2025 affecting InsureShip, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
InsureShip
Update timeline
- investigating Nov 07, 2025, 06:23 PM UTC
ShipWorks is aware of the technical issues impacting user's ability to insure shipments with Insureship. We are in contact with Insureship and we are actively monitoring the status of these issues. We will provide updates as they become available. Thank you for your patience!
- resolved Nov 07, 2025, 08:07 PM UTC
This incident has been resolved.