ShipWorks incident

UPS Aircraft Accident Impacts

Notice Resolved View vendor source →

ShipWorks experienced a notice incident on November 7, 2025 affecting UPS, lasting 63d. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 10:24 PM UTC
Resolved
Jan 09, 2026, 10:58 PM UTC
Duration
63d
Detected by Pingoru
Nov 07, 2025, 10:24 PM UTC

Affected components

UPS

Update timeline

  1. investigating Nov 07, 2025, 10:24 PM UTC

    An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments: The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.

  2. resolved Jan 09, 2026, 10:58 PM UTC

    This incident has been resolved.