Resolved after 3 days 1 hour, affecting Shipwire Shopify App, on April 11, 2025.
We have identified a fix and will be releasing it today. We apologize for any inconvenience this may cause and appreciate your understanding and patience. Should you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at [email protected].
Affected components
Update timeline
- investigating Apr 11, 2025, 07:14 PM UTC
We have discovered an issue where attempts to create a new Shipwire to Shopify App integration are failing. This is only for new connections and does not impact any existing Shipwire Shopify App integrations. Our team is actively working on a fix to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding and patience. Should you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at [email protected]. Thank you for your continued support.
- identified Apr 14, 2025, 02:15 PM UTC
We have identified a fix and will be releasing it today. We apologize for any inconvenience this may cause and appreciate your understanding and patience. Should you have any questions or concerns, please do not hesitate to contact Shipwire Customer Care at [email protected].
- resolved Apr 14, 2025, 08:46 PM UTC
This is Resolved now.
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