Shipwire incident

Shipwire Orders - Not submitting to few of the WHs

Resolved after 2 hours 16 minutes, on May 20, 2025.

resolved May 20, 2025, 09:27 PM UTC

The orders are now submitting to the WHs. We are continuing to monitor if the issue resurfaces again. We apologize for any inconvenience this may cause. For any questions or concerns please contact Shipwire Customer Care at [email protected]

Started
May 20, 2025, 07:11 PM UTC
Resolved
May 20, 2025, 09:27 PM UTC
Duration
2h 16m
Detected by Pingoru
May 20, 2025, 07:11 PM UTC

Update timeline

  1. monitoring May 20, 2025, 07:11 PM UTC

    We are currently facing an issue with Orders not submitting to few of our Warehouses. These are the WHs affected. Kemps Creek Ceva Mississauga, CAN Richmond, CAN Waalwijk, NLD Mira Loma, CA Jonestown, PA Carol Stream, IL Millington, TN Carrollton, TX Shenzhen, CHN Rancho Cucamonga-B, CA Miami, FL Rancho Cucamonga-A, CA Boras, SWE Harrisburg-A Harrisburg-B We are monitoring the issue and we will update once the Order flow resumes. We apologize for any inconvenience this may cause. For any questions or concerns please contact Shipwire Customer Care at [email protected]

  2. resolved May 20, 2025, 09:27 PM UTC

    The orders are now submitting to the WHs. We are continuing to monitor if the issue resurfaces again. We apologize for any inconvenience this may cause. For any questions or concerns please contact Shipwire Customer Care at [email protected]

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