Shipwire incident

Issue in logging into Shipwire

Resolved after 9 minutes, affecting REST API (API v3) and Shipwire Shopify App and 1 more, on May 27, 2025.

resolved May 27, 2025, 03:40 PM UTC

This issue is Resolved now. We are actively monitoring the system, to ensure the issue does not occur again.

Started
May 27, 2025, 03:31 PM UTC
Resolved
May 27, 2025, 03:40 PM UTC
Duration
9m
Detected by Pingoru
May 27, 2025, 03:31 PM UTC

Affected components

REST API (API v3)Shipwire Shopify AppSearch

Update timeline

  1. monitoring May 27, 2025, 03:31 PM UTC

    We are facing an issue where customers are not able to login to Shipwire UI. We are actively working on resolving this issue and will share updates as soon as they are available. We appreciate your patience and apologize for any inconvenience this may be causing. For any questions or concerns please contact Shipwire Customer Care at [email protected]

  2. resolved May 27, 2025, 03:40 PM UTC

    This issue is Resolved now. We are actively monitoring the system, to ensure the issue does not occur again.

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