Shipwire incident
Shipwire Production Maintenance – 07-10-2025 1:00 AM PST
Resolved after 64 days 23 hours, affecting REST API (API v3) and Webhooks and 1 more, on June 24, 2025.
We will be conducting scheduled maintenance on our Shipwire Production environment on Thursday, July 10, 2025, beginning at 1:00 AM PST. Maintenance will take about an hour and while no downtime is expected, but there may be a brief service interruption of up to 60 seconds during the upgrade process. This maintenance is part of our ongoing efforts to improve system performance and reliability. No action is required on your part. If you have any questions or encounter issues, please reach out to Shipwire Customer Care at [email protected]
Affected components
Update timeline
- investigating Jun 24, 2025, 05:07 PM UTC
We will be conducting scheduled maintenance on our Shipwire Production environment on Thursday, July 10, 2025, beginning at 1:00 AM PST. Maintenance will take about an hour and while no downtime is expected, but there may be a brief service interruption of up to 60 seconds during the upgrade process. This maintenance is part of our ongoing efforts to improve system performance and reliability. No action is required on your part. If you have any questions or encounter issues, please reach out to Shipwire Customer Care at [email protected]
- resolved Aug 28, 2025, 04:20 PM UTC
Issue has been resolved.
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