Shipwire incident
Site Outage – Lancaster and Reno JD fulfilment facilities
Resolved after 52 minutes, affecting Lancaster, PA and Reno, NV, on July 1, 2025.
This is resolved. Order processing has been restored for both the facilities and we are seeing orders submit to the warehouses for shipping. We apologize for any inconvenience this may have caused. For any questions or concerns please contact Shipwire Customer Care at [email protected]
Affected components
Update timeline
- investigating Jul 01, 2025, 10:04 AM UTC
Hello, Our Lancaster and Reno JD fulfilment facilities are experiencing some networking issues which is preventing orders from being processed at these locations. We are working with our partners to reestablish order flow to those facilities and will provide further updates shortly. We apologize for any inconvenience this may be causing. If you have any questions or concerns, please don't hesitate to reach out to our Customer Care team at [email protected]
- resolved Jul 01, 2025, 10:56 AM UTC
This is resolved. Order processing has been restored for both the facilities and we are seeing orders submit to the warehouses for shipping. We apologize for any inconvenience this may have caused. For any questions or concerns please contact Shipwire Customer Care at [email protected]
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