Resolved after 14 days 19 hours, affecting REST API (API v3) and Merchant Application, on August 7, 2025.
Marking as Resolved.
Affected components
Update timeline
- monitoring Aug 07, 2025, 04:45 AM UTC
We were facing an issue where customers were not able to access Shipwire UI / APIs. The issue seems to be resolved but we are monitoring to ensure that there is no further impact. We will share updates as soon as they are available. We appreciate your patience and apologize for any inconvenience this may be causing. For any questions or concerns please contact Shipwire Customer Care at [email protected]
- monitoring Aug 08, 2025, 04:43 PM UTC
This is resolved.
- monitoring Aug 21, 2025, 11:19 PM UTC
Marking as Resolved.
- resolved Aug 21, 2025, 11:24 PM UTC
Marking as Resolved.
- resolved Aug 21, 2025, 11:53 PM UTC
Shipwire applications and APIs are fully operational
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