Shiptheory incident

Shopify issue: Unable to process shipments

Major Ongoing View vendor source →

Shiptheory is currently experiencing a major incident, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 12:46 PM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
Jun 03, 2026, 12:46 PM UTC

Update timeline

  1. investigating Jun 03, 2026, 12:46 PM UTC

    Some Shopify users have reported they are unable to process shipments. Error fetching order: message - Query not supported We are currently looking into the issue and will update this banner shortly.