Shippo incident

Elevated error rate on Canada Post Shipment API

Major Resolved View vendor source →

Shippo experienced a major incident on September 1, 2026 affecting Canada Post, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 06:09 PM UTC
Resolved
Sep 01, 2026, 08:10 PM UTC
Duration
2h 1m
Detected by Pingoru
Sep 01, 2026, 06:09 PM UTC

Affected components

Canada Post

Update timeline

  1. investigating Sep 01, 2026, 06:09 PM UTC

    We are experiencing an elevated error rate with Canada Post’s Shipment API, which is impacting the Rating service. We have contacted the carrier and are actively monitoring the situation. We will provide further updates as they become available.

  2. resolved Sep 01, 2026, 08:10 PM UTC

    This incident has been resolved.