Shippo incident

Elevated error rate on Canada Post Shipment

Major Resolved View vendor source →

Shippo experienced a major incident on August 17, 2026 affecting Canada Post, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 03:24 AM UTC
Resolved
Aug 17, 2026, 07:43 AM UTC
Duration
4h 18m
Detected by Pingoru
Aug 17, 2026, 03:24 AM UTC

Affected components

Canada Post

Update timeline

  1. investigating Aug 17, 2026, 03:24 AM UTC

    We are experiencing an elevated error rate on Canada Post's Shipment API. It's a carrier-side issue; they're actively investigating this and will keep you posted on this.

  2. resolved Aug 17, 2026, 07:43 AM UTC

    This incident has been resolved.