Shippo experienced a critical incident on August 9, 2026 affecting Canada Post, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Canada Post
Update timeline
- investigating Aug 09, 2026, 05:16 AM UTC
We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. It's a carrier side issue, they're actively investigating this and will keep you posted on this.
- resolved Aug 09, 2026, 05:56 AM UTC
This incident has been resolved.