Shippo experienced a major incident on July 23, 2026 affecting Australia Post, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Australia Post
Update timeline
- investigating Jul 23, 2026, 01:23 AM UTC
We're currently seeing an elevated error rate affecting Australia Post label generation. We've escalated the issue to the carrier and will provide an update as soon as we hear back from them.
- monitoring Jul 23, 2026, 01:59 AM UTC
The carrier has confirmed that a fix has been implemented and they are currently monitoring the results. We’re also seeing the error rate decrease on our side and will continue to monitor the service.
- resolved Jul 23, 2026, 02:17 AM UTC
This incident has been resolved.