Shippo incident

Elevated error rate on La Poste Tracking

Critical Resolved View vendor source →

Shippo experienced a critical incident on January 1, 2026 affecting La Poste, lasting 9h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2026, 06:12 AM UTC
Resolved
Jan 01, 2026, 03:58 PM UTC
Duration
9h 45m
Detected by Pingoru
Jan 01, 2026, 06:12 AM UTC

Affected components

La Poste

Update timeline

  1. investigating Jan 01, 2026, 06:12 AM UTC

    We have detected an elevated error rate from La Poste's Tracking API. The carrier appears to be experiencing an outage on their side. We are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Jan 01, 2026, 03:58 PM UTC

    This incident has been resolved.