Shippo incident

UPS Service Degradation

Minor Resolved View vendor source →

Shippo experienced a minor incident on October 4, 2026 affecting UPS, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2026, 03:04 PM UTC
Resolved
Oct 04, 2026, 05:00 PM UTC
Duration
1h 56m
Detected by Pingoru
Oct 04, 2026, 03:04 PM UTC

Affected components

UPS

Update timeline

  1. investigating Oct 04, 2026, 03:04 PM UTC

    We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

  2. resolved Oct 04, 2026, 05:00 PM UTC

    This incident has been resolved.