Shippo experienced a major incident on October 1, 2026 affecting Canada Post, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Canada Post
Update timeline
- investigating Oct 01, 2026, 08:05 PM UTC
Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Oct 01, 2026, 09:29 PM UTC
This incident has been resolved.