Shippo incident

Elevated error rate on Canada Post Shipment

Critical Resolved View vendor source →

Shippo experienced a critical incident on September 24, 2026 affecting Canada Post, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 07:23 PM UTC
Resolved
Sep 24, 2026, 07:54 PM UTC
Duration
31m
Detected by Pingoru
Sep 24, 2026, 07:23 PM UTC

Affected components

Canada Post

Update timeline

  1. investigating Sep 24, 2026, 07:23 PM UTC

    We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

  2. resolved Sep 24, 2026, 07:54 PM UTC

    This incident has been resolved.