Shippo incident

Elevated error rate on Canada Post Shipment

Minor Resolved View vendor source →

Shippo experienced a minor incident on September 24, 2026 affecting Canada Post, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 02:03 AM UTC
Resolved
Sep 24, 2026, 06:30 AM UTC
Duration
4h 26m
Detected by Pingoru
Sep 24, 2026, 02:03 AM UTC

Affected components

Canada Post

Update timeline

  1. investigating Sep 24, 2026, 02:03 AM UTC

    We are experiencing an elevated error rate with Canada Post’s Shipment API. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

  2. resolved Sep 24, 2026, 06:30 AM UTC

    This incident has been resolved.