ShippingEasy incident

Carrier Issues - UPS

Resolved after 1 day, affecting app.shippingeasy.com and shippingeasy.com and 1 more, on August 5, 2024.

investigating Aug 05, 2024, 08:00 PM UTC

UPS has confirmed they are experiencing a technical outage on their end. They have not given an ETA on a resolution.

Started
Aug 05, 2024, 03:26 PM UTC
Resolved
Aug 06, 2024, 03:34 PM UTC
Duration
1d
Detected by Pingoru
Aug 05, 2024, 03:26 PM UTC

Affected components

app.shippingeasy.comshippingeasy.comUPS

Update timeline

  1. investigating Aug 05, 2024, 03:26 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 05, 2024, 03:56 PM UTC

    Our teams are still partnering with UPS to further investigate the issues that are preventing our merchants from processing UPS labels.

  3. investigating Aug 05, 2024, 08:00 PM UTC

    UPS has confirmed they are experiencing a technical outage on their end. They have not given an ETA on a resolution.

  4. resolved Aug 06, 2024, 03:34 PM UTC

    This incident has been resolved.

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