pingoru pingoru ShippingEasy had 23 outages in the last 2 years totaling 9941h 36m of downtime, averaging 0.9 incidents per month.
There were 23 ShippingEasy outages since November 27, 2024 totaling 9941h 36m of downtime. Each is summarised below. Incident details, duration, and resolution information.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating reports of some merchants unable to sync orders to ShippingEasy. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
We are investigating reports of some merchants unable to sync orders to ShippingEasy. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
ShippingEasy Engineers are aware of the technical issues impacting USPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue getting a rate quote for USPS international shipments.
This incident has been resolved.
We are currently investigating an issue with Branded Tracking links redirecting to a 403 error.
This incident has been resolved.
ShippingEasy is aware of the technical issues impacting ShippingEasy. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience! This includes accessing saved images in the application and attempting to add new images.
This incident has been resolved.
ShippingEasy is aware of the technical issues impacting eBay. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the marketplace's status page, Visit eBay API Status Page.
We are continuing to investigate this issue.
This incident has been resolved.
ShippingEasy is aware of the technical issues impacting some users ability to request rates. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
This incident has been resolved.
The potential for extremely high volume between some US Postal codes may add one day in transit to a limited number of air shipments. UPS 2nd Day Air® shipments on December 15,16 and 17, 2025 & UPS 3 Day Select® shipments on December 1,2,8,9,15 and 16, 2025 Learn more.
This incident has been resolved.
ShippingEasy Support is aware of the technical issues impacting our support phone lines and chat connections. We are actively monitoring the status of these issues and will provide updates as they become available to us. Thank you for your patience!
Thank you for your patience while our teams worked to resolve our support issues.
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments: The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
This incident has been resolved.
ShippingEasy is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can view the AWS Health Dashboard here: AWS Status Page.
Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made.
Canada Post: Canada Post and the CUPW have reached agreements in principle but have yet to finalize tentative collective agreements for signing. At this time, strike/lockout activity is suspended. Learn more. USPS: USPS will continue to pick up, accept, and transport mail and packages to Canada, while monitoring the situation closely. Effective October 3, 2025, the USPS will continue to accept but will temporarily suspend the guarantee on PMEI destined for Canada. Learn more.
This incident has been resolved.
ShippingEasy is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
This incident has been resolved.
ShippingEasy is aware of the technical issues impacting end of day SCAN Forms from USPS. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
Thank you for your patience while our integrators worked to resolve your issues.
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels. For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase Shipsurance on ShippingEasy starting at $0.99 per $100 of insured value. For more info, please visit Our Shipsurance | Guide.
This incident has been resolved.
ShippingEasy is aware of the technical issues impacting ShippingEasy. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
Thank you for your patience while ShippingEasy Engineers worked to resolve your issues. Please refresh your browser in order to reflect the changes made.
ShippingEasy Engineers are aware of the technical issues impacting our chat widget. We are actively working to resolve this issue and will provide updates as they become available to us. In the meantime, you can reach us by phone or by emailing [email protected] Thank you for your patience!
Thank you for your patience while ShippingEasy Engineers worked to resolve issues with our Chat widget. Please refresh your browser in order to reflect the changes made.
In honor of former President, Jimmy Carter, USPS will observe a National Day of Observance on Thursday, January 9th. On this day, mail deliveries, retail services, and administrative office activity will be temporarily suspended. Commercial drop-offs will continue to be accepted and processed and limited package delivery will occur to prevent impacts. Regular operations will resume on Friday, January 10th. More info: https://postalpro.usps.com/node/13715
This incident has been resolved.
ShippingEasy Engineers are aware of the technical issues impacting FedEx shipments. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
Thank you for your patience while ShippingEasy Engineers worked to resolve your issues. Please refresh your browser in order to reflect the changes made.
Effective Monday, January 6, 2025, USPS will resume full service to Canada and begin accepting mail and packages again. Starting Monday, January 6, 2025, you can create and print USPS labels destined for Canada using your ShippingEasy account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays. GlobalPost: Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
Please see below for the latest updates as of December 20, 2024
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
This incident has been resolved.