ShipHero incident

Slowness being investigated

Minor Resolved View vendor source →

ShipHero experienced a minor incident on November 6, 2025 affecting ShipHero Mobile App and ShipHero Dashboard and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 06:42 PM UTC
Resolved
Nov 06, 2025, 06:59 PM UTC
Duration
17m
Detected by Pingoru
Nov 06, 2025, 06:42 PM UTC

Affected components

ShipHero Mobile AppShipHero DashboardLabel PrintingMiscellaneous Services

Update timeline

  1. investigating Nov 06, 2025, 06:42 PM UTC

    We see slowness across the system and are investigating.

  2. resolved Nov 06, 2025, 06:59 PM UTC

    The slowness is resolved. Thank you for your patience.