Shift4 Outage History

Shift4 is up right now

Shift4 had 26 outages in the last 2 years totaling 15m of downtime — averaging 1.1 incidents per month.

There were 26 Shift4 outages since August 6, 2024 totaling 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.shift4.com

Major August 6, 2024

Payment Processing Issue Being Investigated

Detected by Pingoru
Aug 06, 2024, 01:08 AM UTC
Resolved
Aug 06, 2024, 01:24 AM UTC
Duration
15m
Affected: Card Processing
Timeline · 2 updates
  1. investigating Aug 06, 2024, 01:08 AM UTC

    Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.

  2. resolved Aug 06, 2024, 01:24 AM UTC

    Shift4 is aware that some customers may have experienced authorization timeouts or authorization delays. We have resolved these issues so please retry any failed transactions. If you continue to experience issues, please contact us for assistance. You can also check Shift4.com/status for updates.

Read the full incident report →