SharperLending incident

Performance degradation affecting Appraisal Firewall

Resolved after 3 hours 3 minutes, affecting Appraisal Firewall, on May 27, 2026.

monitoring May 27, 2026, 11:03 PM UTC

Performance has returned to expected levels for Appraisal Firewall, and we are monitoring for continued stability. Our teams are reviewing orders placed during the outage for correctness.

Started
May 27, 2026, 09:47 PM UTC
Resolved
May 28, 2026, 12:50 AM UTC
Duration
3h 3m
Detected by Pingoru
May 27, 2026, 09:47 PM UTC

Affected components

Appraisal Firewall

Update timeline

  1. investigating May 27, 2026, 09:47 PM UTC

    We are investigating an issue preventing customers from accessing Appraisal Firewall. Our teams are engaged to investigate and resolve the issue. Updates will be provided as the situation progresses.

  2. identified May 27, 2026, 10:40 PM UTC

    We have identified the source of the issue affecting Appraisal Firewall and are working to restore service.

  3. monitoring May 27, 2026, 11:03 PM UTC

    Performance has returned to expected levels for Appraisal Firewall, and we are monitoring for continued stability. Our teams are reviewing orders placed during the outage for correctness.

  4. resolved May 28, 2026, 12:50 AM UTC

    This incident has been resolved.

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