Sharetribe incident

Delay in event processing

Resolved after 54 minutes, affecting Integration API, on August 13, 2026.

resolved Aug 13, 2026, 02:02 PM UTC

This incident has been resolved. We were able to identify and fix the bad data that caused the Event processing pipeline to get stuck. We will continue investigating the root cause, and once found, we will implement a fix to prevent this from happening again.

Started
Aug 13, 2026, 01:07 PM UTC
Resolved
Aug 13, 2026, 02:02 PM UTC
Duration
54m
Detected by Pingoru
Aug 13, 2026, 01:07 PM UTC

Affected components

Integration API

Update timeline

  1. investigating Aug 13, 2026, 01:07 PM UTC

    Due to an error in the Event processing pipeline, events have not been delivered since 2026-08-13T11:43:14.514Z. We are investigating the issue.

  2. monitoring Aug 13, 2026, 01:31 PM UTC

    We are seeing the event processing pipeline recovering. We will keep monitoring the situation.

  3. resolved Aug 13, 2026, 02:02 PM UTC

    This incident has been resolved. We were able to identify and fix the bad data that caused the Event processing pipeline to get stuck. We will continue investigating the root cause, and once found, we will implement a fix to prevent this from happening again.

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