Sharetribe incident

Elevated latency in Flex API

Resolved after 57 minutes, affecting Marketplace API and Integration API, on September 16, 2020.

investigating Sep 16, 2020, 09:10 AM UTC

We've deployed mitigation and latency has normalized.

Started
Sep 16, 2020, 08:54 AM UTC
Resolved
Sep 16, 2020, 09:52 AM UTC
Duration
57m
Detected by Pingoru
Sep 16, 2020, 08:54 AM UTC

Affected components

Marketplace APIIntegration API

Update timeline

  1. investigating Sep 16, 2020, 08:54 AM UTC

    We're investigating elevated API response latency in Flex API.

  2. investigating Sep 16, 2020, 09:10 AM UTC

    We've deployed mitigation and latency has normalized.

  3. resolved Sep 16, 2020, 09:52 AM UTC

    The issue has been resolved and all APIs are operating normally.

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